Refund and Cancellation Policy
Our travel services are personalized and non-refundable once confirmed. However, we understand that plans may change, and we aim to offer flexibility wherever possible.
- Deposits paid are non-refundable, but may be retained as credit for future use within one year from the date of payment.
- Clients may reschedule their trip within this period. Upon confirmation of a new travel date, the itinerary and pricing will be re-evaluated, and any difference will be adjusted accordingly.
- If unused within one year, the deposit may be forfeited based on circumstances. Golden Pyramid Travel Solutions reserves the right to make the final decision in such cases.
- Refunds (if applicable) will be processed within 7 to 14 business days from the date of approval. The actual time may vary depending on the payment provider or banking institution.